What is the competitive advantage that a product or a service has over the competitors? What makes it distinguishable from competitor’s products or services? One way to identify competitors is through a perceptual mapping. In a perceptual map, products are compared based on how customers view a set of comparable products on quality and cost. The perceptual map is derived from customer data measuring similarities among brands. Customers are asked to rate each pair of brands on a scale from similar to very dissimilar, which help find out how a product stands in comparison to competitors and decide whether to confront, compete, coexist or cooperate with them.
To be able to sustain in competitive advantage your products must be valuable for customers, not easy to imitate and profitable to sell. Successful products fulfill a high emotional value state, for instance OXO who evolved a single product called GoodGrips to a full line of products penetrating a significant market share. Motorola developed a major presence in the consumer product category with one new product, called the Talkabout.
In evaluating the value impact of these products, it is found that they were successful in communicating ‘values’ in key categories that connected them to their customers. Product positioning has an important role to play in product development. The product positioning refers to the set of features and value that is valued by the target customer audience, relative to competing products. It is about how you differentiate your product or service in the mind of your prospect.
When you position your product, especially in the established markets instead of creating products and services with distinctive advantage, the company can fall into trap of creating something, which is merely a duplication of the same product with identical characteristics. This is called a majority fallacy, which at the end often results in price wars.








